Fall is a wonderful time of year for many reasons. The weather is crisp and refreshing, the leaves change color and provide stunning scenery, and there are many fun activities to enjoy, such as pumpkin carving, apple picking, and hayrides. But fall is also a great time to start planning business decisions for the
WANT TO ATTRACT AND RETAIN THE BEST EMPLOYEES? GRATITUDE CREATES LOYALTY Social media does more than attract patients to your practice. It also has the power to tell potential employees what you are like to work for. GlassDoor.com, for instance could discourage your ideal dental assistant from scheduling an interview. That site posts
When I decided on a career in endodontics many years ago, I have to say that my WHY was to earn a really good income and avoid the strict 9-5 routine. Life being what it is, my thoughts and my WHY have morphed over time into something that resonates much more with me. To be specific,
I think the first thing you’ll realize is that just scheduling the call says something is not quite right in your practice and you’re open to new possibilities. But you’re not alone. Sad but true, the majority of Endos I have asked to rate their practice satisfaction level from 1 to 10 replied “4 or
Every endodontist does things a little different. Sure, the procedures are all the same, but it’s up to every endodontist to decide how they want to run their practice. There are only so many approaches to a root canal, but there are infinite ways to handle scheduling, staffing, patient management and general operations. Are
No one likes change. It’s difficult to adapt to something unfamiliar and new—especially if you’re comfortable with doing things the way they’ve always been done. But resistance to change means an inability to adapt. Instead of digging in and getting steamrolled, recognize when there’s an opportunity to embrace change and all the benefits that
If you’ve been reading my monthly blogs, you may have noticed a thread running through them. I am fascinated with thoughts and lessons about reducing self-imposed stress, both in my endodontic practice and the rest of my life. In fact, reduced stress is a core component of my Endo2Endo coaching program. As human beings,
A shift in thinking for the New Year I read an article that inspired some thinking about and discussing the futility of trying to control the universe – a lonely and futile pursuit. The article uses “a bowlful of frogs” as a metaphor. Writer Seth Godin says, “To move forward is to give up on
Gather information and answer questions BEFORE a patient arrives We’ve all seen it. A patient arrives, doesn’t know what his or her procedure costs, hasn’t provided insurance information, wasn’t sure if they should have taken their daily medication before their appointment, doesn’t know how long the procedure will take. It’s easy to waste 15-30 minutes
I don’t need to tell you that one of the most crucial yet difficult responsibilities we have as endodontists is to hire the right employees - those that are team players; bring tremendous and differing skills to the table; and help make the office as efficient (and pleasant) as possible. My experience is that, like