WANT TO ATTRACT AND RETAIN THE BEST EMPLOYEES? GRATITUDE CREATES LOYALTY Social media does more than attract patients to your practice. It also has the power to tell potential employees what you are like to work for. GlassDoor.com, for instance could discourage your ideal dental assistant from scheduling an interview. That site posts
When I decided on a career in endodontics many years ago, I have to say that my WHY was to earn a really good income and avoid the strict 9-5 routine. Life being what it is, my thoughts and my WHY have morphed over time into something that resonates much more with me. To be specific,
A shift in thinking for the New Year I read an article that inspired some thinking about and discussing the futility of trying to control the universe – a lonely and futile pursuit. The article uses “a bowlful of frogs” as a metaphor. Writer Seth Godin says, “To move forward is to give up on
Gather information and answer questions BEFORE a patient arrives We’ve all seen it. A patient arrives, doesn’t know what his or her procedure costs, hasn’t provided insurance information, wasn’t sure if they should have taken their daily medication before their appointment, doesn’t know how long the procedure will take. It’s easy to waste 15-30 minutes
I don’t need to tell you that one of the most crucial yet difficult responsibilities we have as endodontists is to hire the right employees - those that are team players; bring tremendous and differing skills to the table; and help make the office as efficient (and pleasant) as possible. My experience is that, like
In order to turn over control to others, you have to believe they will handle things much as you would. If you have a “It doesn’t get done right unless I do it” mentality, I encourage you to reconsider. Paying the bills, reviewing reports, handling the myriad of responsibilities that come with any practice –
Everyone approaches their morning differently. I have friends who bound out of bed at the last minute, shower, drink a cup of coffee and rush to the office. Others who get stressed watching the morning news. What I want to share here is a routine that developed over many years that fits my nature. Perhaps this will